Privacy policy

Privacy Policy

Last updated: July 24, 2026

LootingZone ("we," "us," or "our") operates the website https://lootingzone.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website, create an account, place an order, or otherwise interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Full name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers; we do not store full payment card details)
  • Order history
  • Customer support communications
  • Device information (IP address, browser type, operating system)
  • Website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Manage your customer account
  • Process payments and refunds
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our Website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send marketing communications when you have given your consent or where permitted by law

3. Cookies

Our Website uses cookies and similar technologies to:

  • Ensure the Website functions properly;
  • Remember your preferences;
  • Analyze Website traffic;
  • Improve your shopping experience;
  • Deliver personalized advertising where applicable.

You may manage or disable cookies through your browser settings or our cookie banner. Disabling certain cookies may affect the functionality of the Website.

4. Sharing Your Information

We only share your personal information when necessary, including with:

  • Shopify (our e-commerce platform);
  • Payment processors;
  • Shipping and logistics providers;
  • Customer support service providers;
  • Analytics providers;
  • Marketing partners (where legally permitted);
  • Government authorities when required by law.

We never sell your personal information.

5. International Data Transfers

Because some of our service providers operate internationally, your personal information may be transferred to and processed outside your country of residence.

Whenever required, appropriate safeguards are implemented in accordance with applicable data protection laws.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce our agreements.

When your information is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your country of residence, you may have the right to:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of your data;
  • Restrict or object to certain processing activities;
  • Request data portability;
  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at:

contact@lootingzone.com

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

10. Children's Privacy

Our Website is not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes.

The updated version will always be posted on this page with the revised Last updated date.

12. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

LootingZone
40 rue de Chabrol
75010 Paris
France

Email: contact@lootingzone.com